FAQ

Can you train my dog or teach him commands?
I wish I could, but I do not have any experience training animals. If you are concerned that your pet may need training, I suggest contacting a professional trainer.
Can you stay overnight with my pets in your home or mine?
Because I have my own dog, I cannot leave her overnight to care for another pet in someone else’s home. I also can’t bring animals into my home because of kenneling restrictions listed by the city. If you are concerned that your pet needs that extra attention while you are away, I can certainly work with you on finding a solution. Please see my services page for what I have to offer in this case.
I never have to put my dog on a leash. Will you walk him off the leash?
Some animals tend to listen to only their owners, so I would not be able to guarantee that your dog would pay attention to my commands while he was off leash. Therefore, for safety reasons, I will not allow your dog off leash or allow him to play in an open area that is not enclosed. As much as I would love to allow dogs to roam if that is what they’re used to, it is not the safest idea while your dog is in someone else’s care.
Can you take my dog to a dog park or let him run around with other dogs if the area is enclosed?
Because some dogs are unpredictable, territorial, or more dominate than others, I can’t allow your dog to have the freedom of running around freely in a dog park or enclosed area with other dogs. This is enforced strictly for the safety of your dog.
Do you accept credit cards?
Unfortunately I do not accept credit cards at this time. I accept cash and check only, made out to Burroughs Smiling Cats and Dogs.
How about last-minute changes?
I ask for 12 hours of notice if you need to cancel the visit. Most places have a 24-hour cancellation policy, but a lot can happen in a day! If you need to cancel or change the appointment, feel free to email me, call me, or text me at least 12 hours in advance. As for last-minute requests, I will always try to accommodate you, so if you are coming back later than anticipated, I will certainly be as helpful as is possible.
Can you take my dog to the vet or groomer?
I can transport your pets anywhere within my service area at the rate of $22 per hour, timed from pick up to drop off. I just need 2 days of advanced notice to ensure availability.
What happens if it is raining and my dog still needs his walk?
Upon our initial meeting, I will ask what it is you prefer. Part of having a job where you work outside involves working in bad weather. If your dog walks ok in the rain, cold, and heat, then I will walk in the rain, cold, and heat. In the event of rain, I do ask that you provide something that I could dry your dog off with upon our return.

Website designed by Bonnie Mellott